Spring Valley Bank

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Coronavirus (COVID-19)

Update April 3, 2020 IRS warning on COVID-19 related scams
The Internal Revenue Service yesterday urged taxpayers to be on the lookout for a surge of calls and email phishing attempts about the Coronavirus, or COVID-19. These contacts can lead to tax-related fraud and identity theft. "We urge people to take extra care during this period. The IRS isn't going to call you asking to verify or provide your financial information so you can get an economic impact payment or your refund faster," said IRS Commissioner Chuck Rettig. "That also applies to surprise emails that appear to be coming from the IRS. Remember, don't open them or click on attachments or links. Go to IRS.gov for the most up-to-date information." Taxpayers should watch not only for emails but also for text messages, websites and social media attempts that request money or personal information.

Spring Valley City Bank Update March 23, 2020

In an effort to protect our customers and staff members from the spread of Coronavirus also known as COVID 19, Spring Valley City Bank is temporarily closing our lobbies beginning on Wednesday March 18, 2020 UNTIL FURTHER NOTICE.

Normal business will continue at our drive-up facilities at each location. Please use them for your transactional needs.

In addition to utilizing the drive-up we have the following services to allow our customers to complete their banking needs remotely:

Online Banking with Bill Pay

Mobile Banking

Mobile Remote Deposit Capture

ATM’s at both of our locations

Telebanking at 866-626-6791 or 815-663-2211 extension 9100

Please call us at 815-663-2211 or 800-614-7179 if you need assistance utilizing any of these services. These phone numbers are available on our website at www.svcb.com.

Loan customers are asked to call and make appointments during this time.

The Lobby will be available for those customers that are opening accounts, need access to their lock box and other items that require face-to-face contact and interaction. Please call for an appointment or notify one of the drive-up tellers of your request.

The purpose of this is to limit face-to-face contact as much as possible and conforming to CDC recommendations during the Coronavirus outbreak for the safety of our customers and staff.

Spring Valley City Bank takes the health, safety and well-being of our customers and staff very seriously.